🚚 Shipping Policy – Purrfect Match
Last updated: March 21, 2026
At Purrfect Match, we aim to deliver your favorite cat products safely and quickly across India.
📦 Order Processing
- Orders are processed within 1–3 business days
- Orders are not shipped on Sundays or public holidays
- You will receive a confirmation email once your order is placed
- A tracking link will be shared after dispatch
🇮🇳 Shipping Coverage
- We currently ship across India
- For international shipping, please contact us at meow@purrfectmatch.in
⏱️ Delivery Time
Estimated delivery timelines:
- Metro Cities: 3–5 business days
- Other Cities/Towns: 5–8 business days
- Remote Areas: 7–10 business days
Delivery times may vary due to courier delays, weather, or high demand.
💰 Shipping Charges
- Free Shipping on prepaid orders.
📍 Order Tracking
- Once your order is shipped, you will receive a tracking ID via email/SMS/whatsapp
- You can track your order in real-time through the courier partner’s website
🚫 Delivery Issues
If you face any issues such as:
- Delayed delivery
- Package not received
- Incorrect address
Please contact us immediately at meow@purrfectmatch.in or Whatsapp +91 81264 34210
📦 Undelivered / Returned Orders
- If an order is returned due to incorrect address or failed delivery attempts:
- Re-shipping charges may apply
- Refunds (if applicable) will be processed after deducting shipping costs
🐾 Damaged Packages
If your order arrives damaged:
- Do not accept the package if visibly damaged
- Or contact us within 48 hours of delivery
- Share photos/videos for quick resolution
❤️ Our Promise
We work hard to ensure your order reaches you in perfect condition—because your cat deserves the best 🐱